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Hotel · Cartagena · Bolivar

Neos Hotel Cartagena

A practical base in Cartagena's residential Manga district, with free parking and easy access to the airport.

  • Free on-site parking
  • 24-hour reception and security
  • Pet-friendly rooms
7.5 Very good 235 reviews Booking.com 7.5 · 235 reviews

About

Neos Hotel Cartagena

Neos Hotel Cartagena sits in Manga, a largely residential neighborhood that puts you a 10-minute ride from Oceanario Aquarium. The hotel keeps things straightforward with a car park nearby, 24-hour reception, and a range of practical amenities like express check-in/out, currency exchange, and a coffee shop on site.

The rooms are simple and functional, with air conditioning, free toiletries, and ironing facilities. Some provide a bathtub, and wake-up service is available on request. The property also offers a sun terrace, BBQ facilities, and massage treatments for downtime between excursions.

  • No smoking on site
  • Wi-Fi
  • Free parking
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Attentive staff — Guests repeatedly mention the friendly and helpful team, often exceeding expectations when answering questions or assisting with requests.
  • Free parking — A car park is available on site at no extra charge, a practical asset in a residential area where street parking can be uncertain.
  • Pet-friendly — Pets are allowed, making it a convenient choice for travelers with animals.
  • Airport convenience — About 1 km from the airport, the hotel appeals to those with early or late flights.
  • Good value — With rates from around £23 per night, the hotel delivers basic comfort and a solid location without stretching the budget.
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Worth weighing

4 to weigh
  • Modest service score — While the staff earn praise, the overall service rating sits at 7.2, below the area average of 8.1, suggesting occasional inconsistencies.
  • Residential location — Manga is largely residential, so the hotel isn't in the heart of Cartagena's tourist zone. It requires a short ride to top attractions.
  • Check-in window — Check-in is only from 14:00 to 23:59, so early arrivals need to plan or wait.
  • No designated non-smoking guarantee — Although the hotel states no smoking on site, the policy doesn't specify whether all rooms are allergy-free or non-smoking, which could be a concern for sensitive guests.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Double Room

  • 1 Double bed,1 King-size bed,2 Double beds

Triple Room

  • Sleeping arrangements for 3 persons

Quadruple Room

  • Sleeping arrangements for 4 persons

Private Bathroom Quadruple Room

  • Sleeping arrangements for 4 persons

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Parking & Transport

  • Free parking
  • Paid shuttle service

Food & Drink

  • Coffee shop
  • In-room breakfast
  • Dinner
  • Packed lunches
  • Special diet menus
  • Children's menu

Services & Reception

  • 24-hour reception
  • VIP check-in/out
  • Express check-in/out
  • Currency exchange
  • Room service
  • Tours/Ticket assistance
  • Housekeeping
  • Laundry
  • Shops/Commercial services

Wellness & Relaxation

  • Solarium
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Open-air bath

Outdoor & Recreation

  • Terrace
  • Sun terrace
  • Garden furniture
  • BBQ facilities
  • Leisure/ TV room
  • Entertainment

Family & Kids

  • Playpen
  • Board games
  • Children's menu

Business & Events

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Safety & Accessibility

  • 24-hour security
  • Fire extinguishers
  • Allergy-free rooms
  • No smoking on site

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.5
Very good 235 reviews

Guest-rated 7.5/10 from 235 reviews

Booking.com · 7.5 · 235 reviews
7.5Verified guest

“We enjoyed our stay here. The staff were consistently helpful and friendly, and the double room had everything we needed. It's also about 1 km from the airport.”

7.5Verified guest

“The room had AC and friendly staff, and the bathtub was a pleasant bonus.”

7.5Verified guest

“The staff exceeded expectations—very helpful and amicable. The location was convenient, not far from the beach, a mini market, and an island. I also found El Pozo Restaurante Bar by chance, about a 10-15 minute walk away.”

7.5Verified guest

“This hotel was a fine base for exploring Cartagena, and I really enjoyed it. The staff were friendly and answered all my questions.”

7.5Verified guest

“A great spot for seeing some must-see sights. Staff are friendly, and you can easily find parking nearby.”

7.5Verified guest

“The wake-up service in my double room was a great surprise! A shower with towels was a nice touch too—little extras that made the stay better.”

04 — Location

Getting around Cartagena

The property sits in Cartagena.

Oceanario Aquarium: A 10-minute ride from the hotel, this aquarium is a popular attraction for those interested in marine life.

Manga district: A largely residential area with local conveniences like mini markets and a beach within reach, offering a more local feel than the tourist-heavy old town.

El Pozo Restaurante Bar: A casual dining spot discovered by guests, about a 10-15 minute walk from the property, ideal for an easy meal.

2885 Carrera 30 Manga, Cartagena, Bolivar, 130001, Colombia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 10:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
23 rooms

06 — Questions

Frequently asked

Is parking available at Neos Hotel Cartagena?

Yes, free parking is available on site.

Are pets allowed at the hotel?

Yes, pets are allowed at the property.

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is from 10:00 to 11:00.

Does the hotel offer airport shuttle service?

Yes, a paid shuttle service is available for airport transfers or other destinations.

Is there air conditioning in the rooms?

Yes, air conditioning is offered in the rooms, and some reviews mention it specifically.

Nearby

Other top-rated stays in Cartagena

Want a different style or budget? Here are more highly-rated options in the area.

8.1

Mucura Hotel & Spa

Guest-rated 8.1/10 — among the top stays in Cartagena.

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8.7

Ghl Arsenal Hotel

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7.8

Hotel Atlantic Lux

Guest-rated 7.8/10 — among the top stays in Cartagena.

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7.8

Hotel Med Cartagena

Guest-rated 7.8/10 — among the top stays in Cartagena.

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The bottom line

For travelers prioritizing budget, convenience to the airport, and pet-friendliness, Neos Hotel Cartagena delivers a no-frills, comfortable stay in a quiet residential area. A solid choice if you're after value and don't mind being a short ride from the city's main sights.

7.5A practical, wallet-friendly base in Cartagena's Manga district.

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